ORDICA NEO Mid - 26 inch Red

Welcome to Ebike247, your dedicated source for all things Ebikes. Our journey began with a simple mission: to share our passion for electric powered cycling with like-minded enthusiasts. From our humble beginnings in London, we've grown into a trusted name, offering a diverse range of high-quality E-bikes at competitive prices.

Our Story

At Ebike247, we believe getting around should be simple, enjoyable, and accessible to EVERYONE.

What started as a passion for smarter travel quickly became a mission: to make electric bikes a part of everyday life. Whether it’s commuting through busy streets, avoiding traffic, or exploring the outdoors on the weekend, e-bikes open up a new way to move—one that’s effortless, efficient, and fun.

We’re driven by the idea that transport shouldn’t come at the cost of the environment. That’s why we’re committed to promoting eco-friendly alternatives that help reduce emissions while giving you the freedom to go further, faster.

From first-time riders to seasoned cyclists, we’re here to support every journey. Because at the end of the day, it’s not just about getting from A to B—it’s about enjoying the ride.

Meet the Team

At Ebike247, we’re a team brought together by one shared belief: there’s a better way to get around.

With years of real-world experience navigating a city like London, our team understands the everyday challenges of modern transport. From public transport and motorbikes to cars, lorries, and coaches, we’ve seen firsthand how complex, costly, and time-consuming urban travel can be.

That’s why we’re passionate about electric bikes. Not just as a solution for commuting, but as a smarter, more enjoyable way to move. Our experience also extends beyond the city—having spent countless hours cycling for leisure across the UK and around the world, both in urban environments and the countryside.

We work closely with leading e-bike manufacturers to bring together a carefully selected range of high-quality electric bikes, giving our customers access to reliable, innovative options they can trust.

Whether you’re commuting through the city or heading out for a weekend ride, our team is here to help you find the right e-bike for your journey.

We're more than just an E-bike retailer; we're a part of the community we serve. Our head office may be in London, but our spirit and services reach throughout the UK and Ireland through our reliable courier partners [LIST COURIERS – e.g., FedEx, UK Mail, DHL, UPS]. Every order, every customer, and every question is an opportunity for us to demonstrate our commitment to excellence.

Connect With Us

We thank you for your interest in Ebike247 and invite you to explore our range. If you have any questions or need assistance, don't hesitate to reach out through our [CONTACT US PAGE LINK].

Order Confirmation:

As soon as you place your order, we will pre-authorise your card however your card will not be charged. We will then contact our supplier to confirm that the product you have purchased is available for immediate shipment. Once confirmed we will process the payment and your order will be dispatched straight away. If there is any delay such as an item which is on backorder, we will void the pre-authorisation and contact you to let you know.

Order Delivery

Once your order has been placed, assuming it is in stock and available for dispatch, we will charge your card and your order will be dispatched within 5 working days. We’ll send you tracking details by email within 24 hours of your order being dispatched. If you have not received tracking details within 6 working days, please reach out to us via email at info@ebike247.co.uk so that we can help.

Damages:

We ask that you thoroughly inspect all items at the point of delivery. We advise you not to accept delivery of any damaged items. If you discover that an item has been damaged, please send clear photos of the damaged items to info@ebike247.co.uk so that we can open an insurance claim on your behalf.

Cancellations & Refunds:

Any orders cancelled after 48 hours of placing the order may be subject to additional fees. If your order has been dispatched, you (the buyer) will be responsible for any costs associated with returning the item. Any refunds can only be issued to the same payment method which was used to place the order.