Shipping Policy

Processing Time All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or bank holidays.

Shipping Rates & Delivery Estimates

Shipping Method    Estimated Delivery    Cost
Standard Shipping    3–5 business days    £X.XX
Express Shipping    1–2 business days    £X.XX
Free Shipping    5–7 business days    Free on orders over £XXX
UK Deliveries We currently ship to all addresses within the United Kingdom. For remote areas (Scottish Highlands, Islands, Northern Ireland), delivery may take an additional 1–2 business days.

Large Item Delivery (Electric Bikes) Due to the size and weight of electric bikes, some orders may require a specialist courier. You will be contacted to arrange a suitable delivery time. Additional charges may apply for certain postcodes.

Order Tracking Once your order has shipped, you will receive an email with your tracking number. Please allow 24 hours for tracking information to update.

Damaged or Lost Items If your order arrives damaged or is lost in transit, please contact us at [your email] within 7 days of the expected delivery date.

Contact Us For any shipping queries, please get in touch at info@ebike247.co.uk or visit www.ebike247.co.uk.